{"id":465,"date":"2021-08-26T14:06:57","date_gmt":"2021-08-26T14:06:57","guid":{"rendered":"https:\/\/carwash.interparking.be\/?page_id=465"},"modified":"2021-12-20T09:27:14","modified_gmt":"2021-12-20T09:27:14","slug":"general-conditions","status":"publish","type":"page","link":"https:\/\/carwash.interparking.be\/en\/general-conditions\/","title":{"rendered":"General conditions"},"content":{"rendered":"

A. GENERAL TERMS AND CONDITIONS<\/strong><\/h2>\n

A.1. RULES APPLICABLE TO ALL OUR SERVICES<\/h3>\n
    \n
  1. Definitions<\/strong>\u2013
    \n1.1.<\/strong>\u00a0\u201cWe\u201d<\/strong>\u00a0means Interparking S.A., a public limited company under Belgian law, whose registered office is at 1000 Brussels, rue Brederode, 9, registered at the BCE under the number 0403.459.919 as well as its Belgian subsidiaries.\u00a0Operation department<\/u>: Tel: 02\/549.58.11. Fax: 02\/503.09.04. E-mail:\u00a0

          1. https:\/\/carwash.interparking.be<\/a>\u00a0will ensure you get priority for the car wash service. Unless you reserve beforehand, Interparking reserves the right to refuse to provide the service. Interparking also reserves the right to cancel reservations if temperatures fall below freezing or in circumstances of force majeure.<\/li>\n
          2. Leaving keys<\/strong> \u2013
            \n3.1.<\/strong>\u00a0Having parked your vehicle in the car park in accordance with the Internal rules stated in section C and in the spaces reserved for car wash users, you must leave your keys to the car wash staff or put them in the key box provided for that purpose outside the car wash opening hours. Car wash hours are those posted at the entrance to the car wash dispatch area and at\u00a0            https:\/\/carwash.interparking.be<\/a>.
            \n3.2.<\/strong> To comply with the laws or regulations on recycling wastewater, you must not put any products on the rims or bodywork before entering the car wash.
            \n3.3.<\/strong> Once the service has been provided, our valet will take care to lock your vehicle and use all means of protection with which your vehicle is fitted, provided you have instructed them enabling them to do so.
            \n3.4.<\/strong>\u00a0We cannot accept any liability if we cannot provide the service because it is difficult or impossible to unlock the vehicle.<\/li>\n
          3. Returning keys <\/strong>\u2013
            \n4.1.<\/strong> Car wash staff will only return your car keys to you during car wash hours. Before returning the keys, Interparking reserves the right to verify that you are indeed the vehicle\u2019s owner and may refuse to return the keys to you until you formally prove that you own it (identity card equivalent to registration documents etc.). If you do not own the vehicle, you must prove you are entitled to use it.
            \n4.2.<\/strong>\u00a0If you do not recover your keys when due, and if we do not hear from you after thirty-five consecutive days, Interparking reserves the right to remove the vehicle or have it removed subject to the terms and conditions of Article 6 of the Internal rules.<\/li>\n
          4. Tariffs<\/strong> \u2013
            \n5.1.<\/strong>\u00a0The current tariffs in force, which are based on how your vehicle is classified, are posted at the entrance to our car wash dispatch area and at\u00a0            https:\/\/carwash.interparking.be<\/a>.
            \n5.2.<\/strong> We reserve the right to refuse to admit vehicles which risk affecting our installations or increase the basic tariff by a flat-rate EUR 25 should your vehicle be unusually dirty.
            \n5.3.<\/strong> The Price due must be paid by when we return your keys at the latest.
            \n5.4.<\/strong>\u00a0If you are exempt from paying the Price, wholly or in part, you will be bound to complete the formalities required to exercise your right to be exempt.<\/li>\n
          5. Insurance<\/strong>\u00a0\u2013 In providing our car wash service, Interparking cannot be held liable to repair any damage unless it is held liable on account of its installations or for any fault on the part of its staff. Interparking cannot accept any liability for any damage (including scratches. breakages, losses, rust etc.) which may be caused to your vehicle because of how dirty it is (gravel, sand, bird droppings etc.) or caused to parts of the vehicle which are already damaged (broken or scratched, held together by adhesive tape or glue etc.) or again to non-retracting parts (windscreen wipers, rear mirrors, aerials, spoilers etc.). Nor can Interparking be held liable should the vehicle, its accessories or contents be stolen, wholly or in part. It is expressly agreed that if you recover the vehicle without making a statement of claim duly signed by you and by Interparking\u2019s officer, the latter will be exonerated definitively from all liability.<\/li>\n<\/ol>\n

            B.2.\u00a0SPECIAL TERMS AND CONDITIONS APPLICABLE TO THE \u201cP LOCK\u201d\u00a0SERVICE<\/h3>\n
              \n
            1. Subject matter of the contract<\/strong>\u00a0\u2013 The purpose of the P LOCK service is to ensure that your vehicle is guarded and monitored for a term not exceeding thirty days subject to the terms and conditions as stated below.<\/li>\n
            2. Leaving vehicle<\/strong>\u00a0\u2013 Interparking will record when your vehicle arrives by video camera and, as the case may be, by licence plate recognition cameras. This recording constitutes good evidence between the parties. Once you have entered the P Lock parking area and have either taken an entrance ticket or scanned your Pcard+, the \u201cP Lock\u201d service will commence. You agree to lock your vehicle and use any other security features it is fitted with. You also agree not to leave any personal items or effects inside the vehicle. If you have opted for one of the ancillary services you are also asked to leave the keys of the vehicle to the Interparking staff member present in the car park dispatch area.<\/li>\n
            3. Recovering vehicle<\/strong>\u00a0\u2013 To recover your vehicle, you must present to the Interparking\u2019s staff, depending on the method of access you used to get in, either your Pcard+ or your entrance ticket to the car park. If you are unable to produce your entrance ticket or Pcard+ , Interparking may refuse to allow you to take your vehicle and may retain it at your expense until you can show it formal proof that you are the owner of the vehicle (ID card matching registration book, keys to vehicle etc.). If you are not the vehicle\u2019s owner, you must then show proof that you are entitled to use the said vehicle. Should we have to keep the vehicle for more than thirty days beyond the scheduled return date as stated in your reservation or when leaving your vehicle , Interparking will be released from all liability unless you have duly informed us that you will be leaving it longer by e-mail, fax or registered letter; this extension may be made for a new period not exceeding 30 days. Failing that, Interparking reserves the right to remove the vehicle at your expense, risk and peril as provided for in section C.6.<\/li>\n
            4. Tariffs<\/strong>\u00a0\u2013 The current tariffs are on display at the entrance to the \u201cP Lock\u201d parking.<\/li>\n
            5. Insurance<\/strong>\u00a0\u2013 Interparking will insure the vehicle against it and\/or its external accessories being stolen. Interparking\u2019s liability is limited to a) The value of replacing the external accessories of the vehicle; b) The purchase value of the vehicle less depreciation at 1.5% per month since it was first registered, subject to a maximum of its fair market value as assessed by a valuer and an absolute maximum of \u20ac 149,000 including VAT. Any other loss such as the loss inherent in the vehicle being off the road, theft from inside the vehicle, damage to bodywork etc. are not covered. It is expressly agreed that, if you take back the vehicle without making a claim report duly signed by you and Interparking\u2019s staff, that will exonerate Interparking from any liability finally.<\/li>\n
            6. Ancillary service: car wash \u2013
              \n6.1.<\/strong> Customers wanting the car wash service Interparking offers must inform Interparking when reserving online or by notifying Interparking\u2019s officer when they leave their vehicle.
              \n6.2.<\/strong>\u00a0Customers wanting the car wash service must also complete the form issued them by Interparking\u2019s officer, stating what kind of wash they want, the date and time they intend to leave and any other comments to Interparking.<\/li>\n<\/ol>\n

              B.3.\u00a0<\/strong>Special terms and conditions applicable to the\u00a0\u201cP1 VIP\u201c service<\/strong><\/p>\n

                \n
              1. Subject matter of the contract<\/strong>\u00a0\u2013 The purpose of the \u201cP1 VIP\u201d parking service is to ensure that your vehicle is guarded and monitored for up to thirty days subject to the terms and conditions below.<\/li>\n
              2. Leaving vehicle<\/strong>\u00a0\u2013 Interparking will record when your vehicle arrives by video camera and, as the case may be, by licence plate recognition cameras. This recording constitutes good evidence between the parties. Having entered the \u201cP1 VIP\u201d parking, and having either taken an entry ticket or scanned your Pcard+, you will give the keys to your car to our valet parker who will park it in the\u00a0\u201cP1 VIP\u201d\u00a0area. Our valet parker will lock your vehicle and use any other safety precautions your vehicle is fitted with you have given him the instructions enabling him to do so. You also agree not to leave any personal items or effects inside your vehicle.<\/li>\n
              3. Recovering vehicle<\/strong>\u00a0\u2013 To recover your vehicle, you must, depending on the mode of access used to enter, present either your Pcard+, or your entry ticket into the \u201cP1 VIP\u201d parking. If you cannot produce your entry ticket or your Pcard+, Interparking may refuse to allow you to take your vehicle and may retain it at your expense until you show it formal proof that you are the owner of the vehicle (ID card matching registration book, keys to vehicle etc.). If you are not the vehicle\u2019s owner, you must then show proof that you are entitled to use the said vehicle. Should we have to keep the vehicle for more than thirty days beyond the scheduled return date as stated in your reservation or at the time of leaving your vehicle, Interparking will be released from all liability unless you have duly informed us that you will be leaving it longer by e-mail, fax or registered letter; this extension may be made for a new period not exceeding 30 days. Failing that, Interparking reserves the right to remove the vehicle at your expense, risk and peril as provided for in section C.6<\/li>\n
              4. Tariffs<\/strong>\u00a0\u2013 Our current tariffs are on display at the entrance to the \u201cP1 VIP\u201d parking.<\/li>\n
              5. Insurance<\/strong>\u00a0\u2013 Interparking will insure the vehicle against it and\/or its external accessories being stolen. This insurance also covers material damage to bodywork caused by Interparking staff. Interparking\u2019s liability is limited to a) The value of replacing the external accessories of the vehicle; b) The purchase value of the vehicle less depreciation at 1.5% per month since it was first registered, subject to a maximum of its fair market value as assessed by a valuer and an absolute maximum of \u20ac 149,000 including VAT. Any other loss such as the loss inherent in the vehicle being off the road, theft from inside the vehicle, damage to bodywork etc. are not covered. It is expressly agreed that, if you take back the vehicle without making a claim report duly signed by you and Interparking\u2019s staff, that will exonerate Interparking from any liability finally.<\/li>\n
              6. Ancillary service: electric vehicle charging point \u2013
                \n6.1<\/strong>. A Customer wishing to benefit from the electric vehicle charging service will inform Interparking when making their reservation on line or in writing to Interparking staff at the time of leaving the vehicle.
                \n6.2<\/strong>. Interparking refuses any liability for any damage which might occur to the vehicle as a result of charging. Interparking also refuses any liability in the case where the vehicle could not be charged prior to the return of the Customer.<\/li>\n
              7. Ancillary service: car wash \u2013
                \n7.1.<\/strong> A Customer wishing to benefit from the car wash service offered by Interparking will inform Interparking when making their reservation on line or in writing to Interparking staff at the time of leaving the vehicle.
                \n7.2.<\/strong>\u00a0A Customer who wishes to benefit from the car wash service will also complete the form which will be handed to them by Interparking staff, indicating the type of wash desired, the planned date and time of departure and any other remarks to Interparking staff.<\/li>\n
              8. Ancillary service provided by a third party: maintenance service \u2013
                \n8.1.<\/strong>\u00a0A Customer benefiting during the period of their P1 VIP parking from a maintenance service for their vehicle (the \u201cMaintenance Service<\/strong>\u201d) accepts that such Maintenance Service will be provided under the full and exclusive liability of the provider of the Maintenance Service, as from collection of the vehicle and until its return to the P1 VIP parking. The date and time of collection of the vehicle and the date and time of its return to the P1 VIP parking will correspond to the time when Interparking hands over the keys to the vehicle to the provider of the Maintenance Service and vice versa. This information is contained in the \u201ccollection and return form\u201d, which is good evidence vis-\u00e0-vis the Customer.
                \n8.2.<\/strong>\u00a0The price of parking will remain due, at the applicable tariff, including during the period of the Maintenance Service\u00a08.3<\/strong>. Interparking refuses any liability for any damage which might occur to the Customer\u2019s car during the period of provision of the said Maintenance Service. Interparking also refuses any liability in the case where the vehicle, including the keys, has not been returned to the P1 VIP parking prior to the Customer\u2019s return or in the case of improper use of the vehicle by the provider of the Maintenance Service.<\/li>\n<\/ol>\n

                C. INTERNAL RULES<\/strong><\/h2>\n
                  \n
                1. Scope\u00a0<\/strong>\u2013 These internal rules apply to all parking in a Car Park. They complement the General Terms and Conditions and form part of the parking contract with them.<\/li>\n
                2. Characteristics of the Car Park<\/strong> \u2013
                  \n2.1.<\/strong> The characteristics of the Car Park and its opening times and maximum vehicle height admitted in particular, are displayed at the entrance to the Car Park.
                  \n2.2.<\/strong>\u00a0Once your vehicle enters the Car Park, we cannot then be held liable for any losses, either direct or indirect, suffered as a result of (i) attempting to enter a Car Park which cannot accept your vehicle because of its height, or (ii) attempting to enter or leave outside the Car Park opening hours or (iii) breaching the terms and conditions of use.<\/li>\n
                3. Scope of the parking contract<\/strong> \u2013
                  \n3.1.<\/strong> Merely by entering the Car Park, you are deemed to accept the internal rules unreservedly.
                  \n3.2.<\/strong> Nothing other than the authorised vehicle, e.g. tyres, suitcases etc. may be left in the Car Park.
                  \n3.3.<\/strong> Without our consent in writing, any commercial activity is forbidden inside the Car Park, including the provision of services such as cleaning, maintenance or repair of vehicles, etc.
                  \n3.4.<\/strong> No goods may be offered for sale, hire etc. in the Car Park.
                  \n3.5.<\/strong> No explosives, inflammable or other dangerous products may be brought into the Car Park.
                  \n3.6.<\/strong>\u00a0While the vehicle is parked: (i) no person or animal may remain in it; (ii) nothing may be left in it\u00a0; (iii) the ticket or Card may not be left in it; (iv) the vehicle must be locked and the windows closed.<\/strong><\/li>\n
                4. Entering and leaving the Car Park<\/strong> \u2013
                  \n4.1.<\/strong> No-one may enter the Car Park who is not a member of the parking service or does not hold a document entitling them to enter the Car Park (ticket or Card). Out of concern for our Customers\u2019 safety, we may ask anyone entering or found inside the Car Park to produce proof of their identity and the documents for the vehicle brought into it.
                  \n4.2.<\/strong> Unless you are a Card holder, you must take a ticket from the terminal at the Car Park entrance when you arrive.
                  \n4.3.\u00a0<\/strong>The Car Park is accessible during opening hours unless specifically agreed otherwise. We may set those opening hours as we alone see it, and will inform you of them on our website and by displaying them in the Car Park concerned.
                  \n4.4.\u00a0<\/strong>Outside the Car Park opening hours, vehicles may be taken out, provided it is possible to have a member of Car Park staff attend and against prepayment of an indemnity set by the Car Park as well as paying the charge for the parking service.
                  \n4.5.<\/strong> Vehicles with trailers and those which cannot be parked in a normal parking space because of their dimensions may not enter. We may, exceptionally, allow access on condition that you agree to pay an increased charge pro rata in proportion to the space your vehicle occupies. Any fraction of a space occupied will count as a complete space.
                  \n4.6.<\/strong>\u00a0Vehicles fitted with snow chains may not enter, and any damage such vehicles cause to the Car Park will be charged to your account.<\/li>\n
                5. Circulation in the surrounds and in the Car Park\u00a0<\/strong>\u2013
                  \n5.1.\u00a0<\/strong>Your vehicle must meet the same requirements as those parked on the public highway, such as being registered, insured etc.
                  \n5.2.<\/strong> The Highway Code applies in the Car Park, and you must drive in accordance with that Code at your risk and peril at all times.
                  \n5.3.\u00a0<\/strong>You must comply with signs and directions inside the Car Park and any instructions given orally by the staff of the Car Park.
                  \n5.4.\u00a0<\/strong>The speed limit inside the Car Park is 10 km\/h.
                  \n<\/u>5.5.\u00a0<\/strong>Vehicles must drive with their dipped beam headlights on.
                  \n5.6.\u00a0<\/strong>You must stop your engine as soon as the vehicle is parked or while waiting in line and if any \u201cSTOP MOTOR\u201d signal appears.
                  \n5.7.<\/strong>\u00a0If there is an accident or a vehicle is immobilised accidentally, you must take the necessary steps to park it such that it does not impede normal circulation in the Car Park.<\/li>\n
                6. Retaining, immobilising, moving and taking vehicles\u00a0<\/strong>\u2013
                  \n6.1.<\/strong>\u00a0You authorise us formally to move the vehicle or have it moved\u00a0inside<\/u> the Car Park at your expense, risk and peril if: (i) it is not parked in a parking space provided for that purpose\u00a0; (ii) it is parked in a reserved space (e.g. company, disabled, etc..)\u00a0; (iii) it is obstructing normal circulation; (iv) it has been left in the Car Park for more than thirty-five consecutive days without our prior consent in writing, or (v) operational necessities or safety require it. We may then immobilise the vehicle, by means of clamps, for example, before or after moving it. The costs of moving a vehicle inside the Car Park and\/or immobilising it are subject to a minimum of \u20ac 250 including VAT.
                  \n6.2.<\/strong>\u00a0You authorise us formally to move your vehicle or have it moved\u00a0outside<\/u> the Car Park (on the public highway) at your expense, risk and peril, if: (i) it has been left in the Car Park for thirty-five consecutive days without our prior consent in writing; (ii) it is not fitted with a registration plate which can be used to identify its owner, or (iii) it presents a danger to persons and\/or others\u2019 property.
                  \n<\/strong>6.3.\u00a0<\/strong>You authorise us formally to retain your vehicle inside the Car Park at your expense, risk and peril if: (i) it has been involved in an accident for the purposes and for as long as is required to establish what happened, or (ii) you refuse to pay the charges and\/or indemnities due.<\/li>\n
                7. Amendments to internal rules\u00a0<\/strong>\u2013 Interparking may amend these internal rules at any time; such amendments will take effect immediately.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                  A. GENERAL TERMS AND CONDITIONS A.1. RULES APPLICABLE TO ALL OUR SERVICES Definitions\u2013 1.1.\u00a0\u201cWe\u201d\u00a0means Interparking S.A., a public limited company […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-465","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/pages\/465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/comments?post=465"}],"version-history":[{"count":2,"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/pages\/465\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/pages\/465\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/carwash.interparking.be\/en\/wp-json\/wp\/v2\/media?parent=465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}